Institutions
|
About Us
|
Help
|
Gaeilge
0
1000
Home
Browse
Advanced Search
Search History
Marked List
Statistics
A
A
A
Author(s)
Institution
Publication types
Funder
Year
Limited By:
Subject = reference guideliens;
1 items found
Sort by
Title
Author
Item type
Date
Institution
Peer review status
Language
Order
Ascending
Descending
25
50
100
per page
Bibtex
CSV
EndNote
RefWorks
RIS
XML
Displaying Results 1 - 1 of 1 on page 1 of 1
Marked
Mark
A framework for customizing public services
(2011)
Haque, Rafiqul; Richardson, Ita; Whelan, Eoin; Taher, Yehia; Van den Heuvel, Willem-Jan...
A framework for customizing public services
(2011)
Haque, Rafiqul; Richardson, Ita; Whelan, Eoin; Taher, Yehia; Van den Heuvel, Willem-Jan; Tawbi, Samar
Abstract:
Processes are the main constituents of public services and as such demand correct and complete execution. Increasingly however, governments feel the pressuring need to deliver public services more quickly and personalized to the needs of local communities or citizens. This not only jeopardizes their quality but also requires them to form teams that combine deep technical and programming knowledge with business experts. It is the aim of this research project to deliver a framework that allows non IT-experts to customize prefabricated and generic processes by parameterizing them. This customization revolves around reference guidelines that accommodate multiple-viewpoints in a consistent manner.
http://hdl.handle.net/10344/2298
Displaying Results 1 - 1 of 1 on page 1 of 1
Bibtex
CSV
EndNote
RefWorks
RIS
XML
built by Enovation Solutions