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Subject = retail;
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Displaying Results 1 - 16 of 16 on page 1 of 1
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A Narrative Investigation of Consumer Non-Exit in Problematic Irish Retail Financial Service Relationships
(2014)
Rooney, Tara
A Narrative Investigation of Consumer Non-Exit in Problematic Irish Retail Financial Service Relationships
(2014)
Rooney, Tara
Abstract:
This study aims to provide understanding as to how customers remain in Irish banking relationships which they acknowledge to be problematic. While the banking industry asserts that inertia is the reason underpinning consumer inaction, the question remains as to how consumers rationalise the decision not to exit when dissatisfied. To this end, the literature review presents a synthesis of consumer relationship theory, dissolution theory and the role of inertia on consumer inaction. The methodology took an interpretative perspective applying a Narrative Analysis approach of fifteen varied participants in Dublin. In semi-structured life history interviews participants outlined their past experiences with financial institutions. The interviews generated a variety of stories and narrative excerpts that evidenced widespread influences on inaction behaviour. The first contribution is the identification of a neutral process operating within Irish banking relationships. Neutral interactions ...
https://arrow.dit.ie/busdoc/19
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A smart place to work? Big data systems, labour, control and modern retail stores
(2018)
Evans, Leighton; Kitchin, Rob
A smart place to work? Big data systems, labour, control and modern retail stores
(2018)
Evans, Leighton; Kitchin, Rob
Abstract:
The modern retail store is a complex coded assemblage and data-intensive environment, its operations and management mediated by a number of interlinked big data systems. This paper draws on an ethnography of a retail store in Ireland to examine how these systems modulate the functioning of the store and working practices of employees. It was found that retail work involves a continual movement between a governance regime of control reliant on big data systems which seek to regulate and harnesses formal labour and automation into enterprise planning, and a disciplinary regime that deals with the symbolic, interactive labour that workers perform and act as a reserve mode of governmentality if control fails. This continual movement is caused by new systems of control being open to vertical and horizontal fissures. While retail functions as a coded assemblage of control, systems are too brittle to sustain the governmentality desired.
http://mural.maynoothuniversity.ie/13134/
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A smart place to work? Big data systems, labour, control, and modern retail stores: The Programmable City Working Paper 34
(2017)
Evans, Leighton; Kitchin, Rob
A smart place to work? Big data systems, labour, control, and modern retail stores: The Programmable City Working Paper 34
(2017)
Evans, Leighton; Kitchin, Rob
Abstract:
The modern retail store is a complex coded assemblage and data-intensive environment, its operations and management mediated by a number of interlinked big data systems. This paper draws on an ethnography of a superstore in Ireland to examine how these systems modulate the functioning of the store and working practices of employees. It was found that retail work involves a continual movement between a governance regime of control reliant on big data systems which seek to regulate and harnesses formal labour and automation into enterprise planning, and a disciplinary regime that deals with the symbolic, interactive labour that workers perform and acts as a reserve mode of governmentality if control fails. This continual movement is caused by new systems of control being open to vertical and horizontal fissures. While retail functions as a coded assemblage of control, systems are too brittle to sustain the code/space and governmentality desired.
http://mural.maynoothuniversity.ie/9239/
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A study of workers’ mobilization within the Irish supermarket sector
(2019)
Carty, John
A study of workers’ mobilization within the Irish supermarket sector
(2019)
Carty, John
Abstract:
This thesis examines why workers in the Irish large supermarket sector acquire a sense of collective identity separate from their employer’s organization in response to perceived injustice and why they engage in collective action. The data is collected from two of the largest supermarket chains in Irish retail. The first is the British-based Multinational Enterprise (MNE), Tesco, and the second MNE is the Irish owned Dunnes. Using a qualitative study, the thesis examines the perceptions, attitudes and actions of four groups of workers: shop stewards formally recognised in Tesco; union member employees in Tesco; union activists in Dunnes (where no formal recognition exists), and union member employees in Dunnes. Kelly’s (1998) Mobilization Theory has been chosen as the theoretical framework, as the theory’s concepts of injustice, common identity and attribution help to understand why workers collectively mobilize and engage in collective organization and activity. The thesis finds th...
http://hdl.handle.net/10379/15485
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Exploring the Relationship Between Customer Loyalty and Electronic Loyalty Schemes: an Organisational Perspective
(2005)
O'Callaghan, Edmund; Keegan, Joan
Exploring the Relationship Between Customer Loyalty and Electronic Loyalty Schemes: an Organisational Perspective
(2005)
O'Callaghan, Edmund; Keegan, Joan
Abstract:
Electronic loyalty schemes (ELSs) first appeared on the Irish retail landscape when Superclub was launched by the Irish grocery multiple Superquinn in 1993. While ELSs are now commonplace in the Irish retail sector, the rationale for their introduction remains unclear. Loyalty measurability remains a ubiquitous concern within the business literature. This paper offers an organisational perspective on the role and operation of one electronic loyalty scheme. It investigates the benefits of ELSs and their contribution or otherwise to the development of loyalty. The paper reiterates the belief that the real advantage of ELSs resides with their data mining potential to produce rich marketing information for strategic advantage. The article concludes that in a competitive context, the true value of any advantage arising from loyalty schemes is questionable, that strategic decisions based on behavioural measures alone are suspect and that greater opportunities exist to employ more i...
https://arrow.dit.ie/buschrsmcon/10
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Factors associated with the weight of individual primal cuts and their inter-relationship in cattle
(2020)
Judge, Michelle M.; Pabiou, T.; Conroy, S.; Fanning, R.; Kinsella, M.; Aspel, D.; Cromi...
Factors associated with the weight of individual primal cuts and their inter-relationship in cattle
(2020)
Judge, Michelle M.; Pabiou, T.; Conroy, S.; Fanning, R.; Kinsella, M.; Aspel, D.; Cromie, A. R.; Berry, Donagh
Abstract:
Input parameters for decision support tools are comprised of, amongst others, knowledge of the associated factors and the extent of those associations with the animal-level feature of interest. The objective of the present study was to quantify the association between the animal-level factors with primal cut yields in cattle and to understand the extent of the variability in primal cut yields independent of other primal cuts or as carcass weight itself. The data used consisted of the weight of 14 primal carcass cuts (as well as carcass weight, conformation and fat score) on up to 54,250 young cattle slaughtered between 2013 and 2017. Linear mixed models, with contemporary group of herd-sex-season of slaughter as a random effect, were used to quantify the associations between a range of model fixed effects with each primal cut separately. Fixed effects in the model were dam parity, heterosis coefficient, recombination loss, a covariate per breed representing the proportion of Angus, ...
http://hdl.handle.net/11019/1975
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Handheld solutions for the retail sector
(2018)
Coughlan, Sean; Breslin, John G.
Handheld solutions for the retail sector
(2018)
Coughlan, Sean; Breslin, John G.
Abstract:
[No abstract available]
Not peer reviewed
http://hdl.handle.net/10379/7369
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Large Retail Developments in Ireland: an Overview
(2003)
O'Callaghan, Edmund
Large Retail Developments in Ireland: an Overview
(2003)
O'Callaghan, Edmund
Abstract:
This paper illustrates the Irish public policy response to the location and development of large stores, through new planning guidelines issued in 2001. These guidelines provide the basis for a framework to guide local authorities in preparing development plans, in line with the broad principles of ‘sustainable development’. The context against which the new planning guidelines were deemed necessary is outlined. The paper concludes that the new guidelines will not seriously hinder non-food formats, nor disadvantage potential new international or national entrants. While it will limit large food-store development, average food-store size will continue to increase and existing operators will re-engineer store formats to compete effectively across the sub-sector.
https://arrow.dit.ie/buschrsmcon/16
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Modeling the Retail Servicescape: a Second Order Factor Solution
(2011)
Hooper, Daire; Coughlan, Joseph
Modeling the Retail Servicescape: a Second Order Factor Solution
(2011)
Hooper, Daire; Coughlan, Joseph
https://arrow.dit.ie/buschmancon/45
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Responsible Sales and Service of Alcohol for the Tourism, Hospitality and Retail Industries
(2015)
Murphy, James Peter
Responsible Sales and Service of Alcohol for the Tourism, Hospitality and Retail Industries
(2015)
Murphy, James Peter
Abstract:
The safe service of alcohol is of vital importance to those in the food and beverage industry - failure to act responsibly can result in fines, loss of license and the potential closure of the business. Responsible sale and service of alcohol (RSA) is important for all levels of the hospitality, tourism and retail service industries to minimise the risk of alcohol-related problems associated with the use and abuse of alcohol by any person. Management and all staff who sell or supply alcohol must promote and support a safer environment for alcohol to be consumed in a professional and responsible manner. By engaging in the responsible sale and service of alcohol, a better environment is created for both customers and staff. Responsible Sale and Service of Alcohol for the tourism, hospitality and retail industries’ explains the complexities of alcohol and its' sale and supply, and examines the wide range of inter-related associated topics connected to the wider tourism, hospitalit...
https://arrow.dit.ie/tschafbk/13
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Retail Visual Assistant Digital Artefact
(2013)
Knott, Neville
Retail Visual Assistant Digital Artefact
(2013)
Knott, Neville
Abstract:
Window display, store layout and visual merchandising are defined as the ability to attract and sell to the consumer silently. One of the biggest challenges facing small retail businesses in towns and villages around the globe is how to compete against large multinationals in the visual layout and presentation of their merchandise and shops. One of the key advantages that large retail units have over small ones is professionally merchandised stock incorporated into a strategic spatial layout. The cost of employing a full- or part-time design expert within the field of visual merchandising is not viable for smaller shops, resulting in the sales assistants, section managers or store owners attempting to design the window displays, interior layouts and visual-merchandising strategies to increase sales. The lack of knowledge and professionalism results in the merchandise being visually cluttered and ultimately devalued. The purpose of this project is to build a new interactive digital i...
https://arrow.dit.ie/aaschadpdis/4
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Retailing at the Periphery: An Analysis of Dublin’s Tertiary City-Centre Shopping Streets (1972-2002)
(2003)
O'Callaghan, Edmund; O'Riordan, Don
Retailing at the Periphery: An Analysis of Dublin’s Tertiary City-Centre Shopping Streets (1972-2002)
(2003)
O'Callaghan, Edmund; O'Riordan, Don
Abstract:
This research examined changes in Dublin’s tertiary city centre shopping streets over a thirty year period to 2002. An observational study of the occupancy of the city’s tertiary streetscape was undertaken in the summer of 2002 and compared with historical data. Results indicate significant change over the period examined: an increased vacancy rate, a very low survival rate, a considerable incidence of non retail specific activities, a decline in traditional retail offerings and the emergence of new categories of retailer. The paper concludes by suggesting a proactive approach is required by present day retailers in the tertiary streets to ensure future survival.
https://arrow.dit.ie/buschrsmart/4
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Service, Sale and Marketing of Alcohol for the Tourism, Hospitality and Retail Industries
(2016)
Murphy, James Peter
Service, Sale and Marketing of Alcohol for the Tourism, Hospitality and Retail Industries
(2016)
Murphy, James Peter
Abstract:
The responsible service, sale and marketing of alcohol for the tourism, hospitality and retail industries is crucial those working in the tourism, hospitality, culinary arts and retail industries including those in supervisory and management positions. This presentation explored a wide range of topics associated with sale and service of alcohol in these inter-related industries. Its aim was to provide attendees with a greater awareness of the effects of alcohol, and of their moral and legal obligations to act responsibly when supplying alcohol beverages or when dealing with alcohol misuse in their respective workplace. This presentation was also created to coincide with the launch of the new book in this field 'Responsible Sale and service of alcohol for the tourism, hospitality and retail industries' published by Goodfellow Publishers Ltd.
https://arrow.dit.ie/tfschcafcon/45
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Streets of Stability and Change: a Comparative Analysis of Dublin City-centre Streetscapes (1972-2002)
(2005)
O'Callaghan, Edmund; O'Riordan, Don
Streets of Stability and Change: a Comparative Analysis of Dublin City-centre Streetscapes (1972-2002)
(2005)
O'Callaghan, Edmund; O'Riordan, Don
Abstract:
Studies on city streetscapes are relatively rare in the retail literature despite the fact that retail offerings at any point in time approximate the volume and nature of societal consumption. This study examines past and present composition of streetscape activity and street ownership in Dublin city centre. The data generated will constitute a historical record of both the degree of stability and the degree of change in the Dublin streetscape. Findings illustrate the volatility of the street and the importance for central places of fulfilling both social and economic roles. The study also identifies the need for more innovative and carefully targeted interventions to regenerate specific tertiary street s. Finally, the study concludes that an analysis of change in retail provision over time provides a relatively accurate barometer of socio-cultural change.
https://arrow.dit.ie/buschrsmcon/9
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the Impact of Change on the Irish Retail Environment
(1998)
O'Callaghan, Edmund; Wilcox, Mary
the Impact of Change on the Irish Retail Environment
(1998)
O'Callaghan, Edmund; Wilcox, Mary
Abstract:
The turbulence of environmental change is a constant challenge for the modern retailer. It acts as a Jeckyl and Hyde change agent in that it presents opportunities for the entrepreneurial firm or is ever threatening for the reactive enterprise. The law of natural selection which dictates that firms ‘adapt to this turbulence or die’, is a reality. The firm must work within parameters of ever increasing environmental change and its ability to anticipate this change becomes a prerequisite for survival. Mathur argues that markets are not a given, that it is firms which dictate the market environment through their generic strategies. Competition therefore shapes the particular business environment. The alternative view, the environmental approach to retail change articulated by Brown 1995 suggests that changes in the economic, demographic, social, cultural, legal and technological conditions of the marketplace are reflected in the structure of retailing. The Irish marketplace has se...
https://arrow.dit.ie/buschrsmcon/6
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UNDERSTANDING THE DYNAMIC BEHAVIOUR OF THREE ECHELON RETAIL SUPPLY CHAIN DISRUPTIONS
(2015)
Crowe, John; Mesabbah, Mohammed; Arisha, Amr
UNDERSTANDING THE DYNAMIC BEHAVIOUR OF THREE ECHELON RETAIL SUPPLY CHAIN DISRUPTIONS
(2015)
Crowe, John; Mesabbah, Mohammed; Arisha, Amr
Abstract:
It is often taken for granted that the right products will be available to buy in retail outlets 7 days a week, 52 weeks a year. Challenges in achieving this continued on-shelf availability range from recession hit demand patterns to cost reduction driven strategies. Irish government initiatives to brand the country as a sustainable, reliable provider of food retail supply chains has resulted in increased importance on decision maker accuracy. The vulnerability of retail supply chain’s (RSC) to disruption is another catalyst in the complexity of the decision making process and a more robust understanding of disruption behavior is needed. The aim of this paper is to illustrate the advantages of integrating balanced scorecard system thinking to system dynamic modeling of an extended retail supply chain. With this approach, decision makers can gain a better understanding of disruptions within their own organization and the partnerswithin their extended RSC.
https://arrow.dit.ie/buschmarcon/154
Displaying Results 1 - 16 of 16 on page 1 of 1
Bibtex
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Institution
Dublin Institute of Technology (11)
Maynooth University (2)
NUI Galway (2)
Teagasc (1)
Item Type
Conference item (7)
Doctoral thesis (1)
Journal article (3)
Report (1)
Other (4)
Peer Review Status
Peer-reviewed (2)
Non-peer-reviewed (1)
Unknown (13)
Year
2020 (1)
2019 (1)
2018 (2)
2017 (1)
2016 (1)
2015 (2)
2014 (1)
2013 (1)
2011 (1)
2005 (2)
2003 (2)
1998 (1)
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