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10,000 Voices: Improving the patient experience
Public Health Agency
Patient experience is recognised as a key element in the delivery of quality healthcare. In line with this, the Public Health Agency (PHA) is carrying out an extensive piece of work across all Health and Social Care Trusts (HSCTs), with the aim of introducing a more patient-focused approach to services and shaping future healthcare in Northern Ireland. This project, called '10,000 Voices', gives patients, as well as their families and carers, the opportunity to share their overall experience and highlight anything important, such as what they particularly liked or disliked about the experience. This leaflet gives participants the information they need before taking part in '10,000 Voices' and answers questions about confidentiality and information sharing.
Keyword(s): Patient; Healthcare; Quality of care
Publication Date:
2013
Type: Report
Peer-Reviewed: Unknown
Language(s): English
Institution: All Ireland Public Health Repository
Publisher(s): Public Health Agency
First Indexed: 2016-03-11 06:14:40 Last Updated: 2017-01-21 06:50:08