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Customer Service Action Plan
Department of Health (Ireland)
Customer Service Action Plan One of the fundamental themes of Delivering Better Government (1996) is the â?oachievement of an excellent service for the Government and for the public as customers and clients at all levelsâ?Âù. In 2000, the Quality Customer Service (QCS) Working Group reviewed and revised the 1997 Principles of Quality Customer Service to take account of changes in the environment since 1997, such as the equality agenda. In July 2000, the Government decided that: Click here to download PDF 199kb
Keyword(s): Customer service
Publication Date:
Type: Report
Peer-Reviewed: Unknown
Language(s): English
Institution: All Ireland Public Health Repository
Publisher(s): Department of Health (Ireland)
First Indexed: 2016-03-24 06:16:32 Last Updated: 2016-12-21 06:13:08