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Customer Service Action Plan |
Department of Health (Ireland)
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Customer Service Action Plan
One of the fundamental themes of Delivering Better Government (1996) is the â?oachievement of an excellent service for the Government and for the public as customers and clients at all levelsâ?Âù. In 2000, the Quality Customer Service (QCS) Working Group reviewed and revised the 1997 Principles of Quality Customer Service to take account of changes in the environment since 1997, such as the equality agenda. In July 2000, the Government decided that:
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PDF 199kb
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Keyword(s):
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Customer service |
Publication Date:
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2003 |
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Type:
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Report |
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Peer-Reviewed:
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Unknown |
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Language(s):
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English |
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Institution:
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All Ireland Public Health Repository |
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Publisher(s):
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Department of Health (Ireland) |
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First Indexed:
2016-03-24 06:16:32 Last Updated:
2016-12-21 06:13:08 |
