Sensemaking of complex sociotechnical systems: the case of governance dashboards |
Vornhagen, Heike; Davis, Brian; Zarrouk, Manel
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This research project is concerned with developing a suitable visualization model to depict a complex socio-technical system such as
a city. It focuses on governance dashboards as the main starting
point as these aim to depict many aspects of a city and, it is argued,
already reflect and shape a city in its totality. Governance dashboards however pose a number of challenges and may not be the
most suitable visualisation for representing a city. It is proposed
to create a visualisation model that would fully capture a city in
its complexity whilst being cognisant of allowing users to engage
with detail.
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Keyword(s):
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Systems Thinking; Visualization; Human-centered computing; concepts and paradigms; Applied computing; E-government; Multi-criterion optimization and decision-making |
Publication Date:
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2018 |
Type:
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Book chapter |
Peer-Reviewed:
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Yes |
Institution:
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Maynooth University |
Citation(s):
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Vornhagen, Heike and Davis, Brian and Zarrouk, Manel (2018) Sensemaking of complex sociotechnical systems: the case of governance dashboards. In: Publication:dg.o '18: Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age. Association for Computing Machinery (ACM). ISBN 9781450365260 |
Publisher(s):
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Association for Computing Machinery (ACM) |
File Format(s):
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other |
Related Link(s):
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http://mural.maynoothuniversity.ie/13415/1/BD_cs_sensemaking.pdf |
First Indexed:
2020-10-08 06:10:52 Last Updated:
2020-10-08 06:10:52 |