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Non-Technical Skills (NTS) for enhancing patient safety: achievements and future directions
Kodate, Naonori; Ross, Anthony; Anderson, Janet E.; Flin, R.
Problems in team communication and decision making have been implicated in accidents in high risk industries such as aviation, off shore oil processing, nuclear power generation. Recognition of the role that breakdowns in communication and teamwork play in patient safety incidents has led to a plethora of studies in the area of what has come to be widely known as non-technical skills (NTS); a term initially used in European aviation (1). This has led to increasing interest in identifying, assessing, training and measuring non-technical skills. Nontechnical skills are defined as the cognitive and social skills that complement workers’ technical skills (1). Technical skills are the procedural and clinical skills that healthcare professionals apply when diagnosing, monitoring and treating patients. Non-technical skills refer to the general cognitive and social skills that allow them to, among other things, monitor the situation, make decisions, take a leadership role, communicate and co-ordinate their actions within a team, in order to achieve high levels of safety and efficiency. Author has checked copyright 11/11/2013. SB.
Keyword(s): Patient safety; Non-technical skills; Healthcare; Human factors; Resilience engineering
Publication Date:
Type: Journal article
Peer-Reviewed: Unknown
Language(s): English
Institution: University College Dublin
Publisher(s): Japanese Society for Quality and Safety in Healthcare
First Indexed: 2013-11-13 05:15:15 Last Updated: 2018-10-11 16:51:40