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Centre for Effective Services review of outcomes and impact 2008 - 2011
McMurray, Anne; Prospectus
CES commissioned Prospectus and Anne McMurray, to complete an independent review of the key activities and outcomes achieved, during the period 2008 to 2011. In order to acquire the necessary feedback and inputs to inform a comprehensive and balanced review, Prospectus / Anne McMurray completed the following:  Consultation with internal and external stakeholders  Consideration and review of CES deliverables  Review of actual activities against work programmes  Review of outcomes achieved against an original and revised logic model for CES. An extensive consultation process completed as part of this review included the following:  One-to-one interviews with 27 key external stakeholders (policy makers, practitioners and researchers in the Republic of Ireland and Northern Ireland).  One-to-one interviews with 8 members of CES Board and CES Team  An online questionnaire targeted at external stakeholders (61 responses received)  A focus group (involving CES Team). A standardised approach was adopted during all one-to-one interviews to ensure consistency in approach and assessment. Following collation of the consultation findings a tailored framework was developed to facilitate the assessment of CES’ performance against the three “Early Outcomes” set by CES in their revised Logic Model (a copy of the Logic Model can be seen in Appendix 4). Each “Early Outcome” is reviewed using a number of relevant indicators. An overall assessment and a conclusion regarding CES progress and impact is provided for each of the indicators used.
Keyword(s): HEALTH SERVICES; PERFORMANCE MONITORING
Publication Date:
2012
Type: Report
Peer-Reviewed: Unknown
Language(s): English
Institution: Lenus
Publisher(s): Centre for Effective Services
First Indexed: 2014-04-03 06:39:36 Last Updated: 2017-05-12 07:24:41