The National Service Plan 2017 (NSP 2017) sets out the type and volume of health and personal social
services to be provided by the Health Service Executive (HSE) including those of the National Ambulance
Service (NAS) in 2017, within the funding available to the HSE. Underpinning the NSP 2017, this plan,
‘National Ambulance Service Operational Plan 2017’ enables implementation of NSP 2017 within the NAS.
The NAS operational plan gives focus to more detailed type and volume of services, incorporating explicit
links between funding, staffing, specific targets, clearly defined timescales in terms of implementation of
actions and the goals of the HSE Corporate Plan 2015 – 2017.
In line with the Health Information and Quality Authority (HIQA) requirement, the NAS has completed a
strategic plan, ‘National Ambulance Service Vision 2020 Patient Centred Care 2016 – 2020’(Vision 2020).
Through its implementation, the service will move towards a more multi-dimensional urgent and